At Fresh Plant World, we believe the journey from our nursery to your home should be as seamless and joyful as watching your new plants thrive. Whether you’re eagerly awaiting a rare Collector Plant, preparing for the festive season with our Christmas Tree Collection, or stocking up on essential Garden Supplies, our delivery service is designed with care, reliability, and your complete satisfaction in mind.

✈️ Global Reach, Local Care: We proudly ship across the world, bringing a touch of green to doorsteps far and wide. (Please note, delivery to some remote areas and parts of Asia may be limited. Please check at checkout.)

Your Delivery Options

To suit your needs—whether you’re planning ahead or need your green friends a little sooner—we offer two clear and reliable shipping methods.

🚚 Standard Shipping – Fast & Tracked

Cost: £12.95 (applied to all orders)
Carriers: DHL or FedEx
Delivery Timeline: 1-2 days order processing + 10-15 days in transit after dispatch.
Ideal For: Plant enthusiasts, gift-givers, and gardeners who prefer a faster, fully-tracked service. Perfect for living plants and time-sensitive projects.

📦 Free Shipping – Value & Reliable

Cost: FREE on all orders over £50!
Carrier: EMS
Delivery Timeline: 1-2 days order processing + 15-25 days in transit after dispatch.
Ideal For: Budget-conscious gardeners, larger orders (like Outdoor Planters, Tools & Accessories, or festive decor), and those happy to wait a little longer for exceptional value.

From Our Nursery to Your Home: The Journey

Every item, from a delicate Full Sun Plant to a majestic Artificial Christmas Tree, is handled with horticultural expertise:

  • Careful Packaging: Our team expertly packs plants and fragile items using specialised, protective materials to ensure they travel safely.
  • Efficient Processing: We aim to dispatch your order within 1-2 working days of payment confirmation.
  • Clear Communication: You’ll receive a confirmation email and a dispatch notification with tracking details (where available) so you can follow your parcel’s journey.
  • Final Mile: Our trusted carrier partners will deliver your package directly to you.

Plant Care Tip: Upon arrival, please unpack your plants immediately. Give them a gentle water if the soil is dry and place them in appropriate light as per the care instructions provided. A little post-travel TLC helps them settle into their new home beautifully.

Hassle-Free Returns

Your confidence in us is paramount. If you are not completely delighted with your purchase, we offer a straightforward returns policy. You may return items in their original condition within 15 days of receiving your order. Please contact our friendly customer service team to initiate a return.

Need Help With Your Delivery?

Our community of garden lovers is here for you. For any delivery questions, order tracking, or special requests, please reach out:
Email: [email protected]
Address: Fresh Plant World, 5 George St, Manchester, GB M6A 3HW

Thank you for letting Fresh Plant World be part of your growing story. We can’t wait to see what you’ll create!

With green regards,
The Fresh Plant World Team
Manchester, United Kingdom